Welcome to silicon cabs. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms outlined in this policy.
As a silicon cabs company that’s dedicated to supporting customers, we take your data and its security very seriously. In fact, it is super critical to us that your data remains safe.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
You can choose not to provide certain information, but it may affect your ability to use our services. You can also update or delete your information by contacting us.
We will not use cookies and similar technologies to enhance your experience on our website.
We may update this policy periodically. if continuing to use our services, you agree to the updated policy.
If you have questions about this Privacy Policy, please contact us us using the information on the Contact Us page.
Silicon Cabs respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us or booking our transportation services.
This Privacy Policy explains what information we may collect, how we use it and the choices available to you.
Depending on how you interact with Silicon Cabs, we may collect information such as:
Name
Mobile number
Email address
Pickup and drop locations
Travel date and time
Number of passengers
Vehicle or service requirements
Trip and booking details
Payment and transaction-related information
Information provided through enquiry forms
Messages or other information sent to us through WhatsApp, email or other communication channels
We may also collect technical information when you visit our website, such as browser type, device information, IP address and general website usage information.
We may use the information collected to:
Respond to enquiries.
Process and manage bookings.
Provide transportation services.
Contact you regarding your booking.
Confirm pickup and travel details.
Provide quotations and invoices.
Process or verify payments.
Provide customer support.
Improve our website and services.
Maintain business and booking records.
Prevent fraudulent or unauthorized activities.
Comply with applicable legal and regulatory requirements.
By providing your contact details, you may receive communications relating to:
Booking confirmations
Trip details
Driver or vehicle information
Pickup updates
Payment information
Customer service requests
Important service-related notifications
Where permitted by applicable law, we may also send promotional or marketing communications. You can request to stop receiving promotional communications.
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance the user experience.
Cookies may help us understand:
Which pages visitors use.
How visitors interact with the website.
Website performance.
General traffic patterns.
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
We may use analytics, advertising or website-support services provided by third parties to understand website traffic, improve our services and measure advertising performance.
These services may collect information according to their own privacy policies and applicable laws.
Payments may be processed through third-party payment providers.
Silicon Cabs generally does not need to store complete debit card, credit card or banking credentials on its own systems when payments are processed through a third-party payment gateway.
Payment providers may collect and process payment information according to their own terms and privacy policies.
We do not sell your personal information as a business practice.
We may share necessary information with trusted service providers or other parties where required to provide our services, including:
Drivers and vehicle operators
Payment service providers
Website and technology service providers
Communication service providers
Professional or legal advisors where necessary
Government authorities or law-enforcement agencies when legally required
Only information reasonably necessary for the relevant purpose should be shared.
Silicon Cabs takes reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
We may retain personal information for as long as reasonably necessary for:
Providing and maintaining our services.
Managing bookings and customer records.
Accounting and financial requirements.
Resolving disputes.
Meeting legal or regulatory obligations.
Protecting our legitimate business interests.
When information is no longer reasonably required, it may be deleted or securely disposed of subject to applicable legal requirements.
Our website may contain links to third-party websites, services or platforms.
Silicon Cabs is not responsible for the privacy practices, content or security of external websites. Customers should review the privacy policies of those websites before providing personal information.
Our services are intended for general users and are not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request information about the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally permitted.
Withdraw consent where processing is based on consent.
Opt out of certain promotional communications.
Requests may be subject to applicable legal requirements and reasonable verification.
If you contact Silicon Cabs through WhatsApp, SMS, phone, email or another communication platform, the information you provide may be processed through that platform.
Those platforms may have their own privacy policies and terms, which may apply to your use of their services.
Silicon Cabs may update this Privacy Policy periodically to reflect changes in our services, technology or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:
Silicon Cabs
Bangalore, Karnataka, India
Phone: 73376 73376
Website: www.siliconcabs.in
